HOLIDAY 2023
IMPORTNAT SHIPPING INFORMATION
To ensure timely delivery for your festive season needs, please note that the order cutoff date for holiday shipping is December 21, 2023.
Any orders placed after this date will be processed and shipped starting January 4, 2024.
We appreciate your understanding and patience during this holiday break, and rest assured that our team will work diligently to fulfill your orders promptly upon our return. Wishing you a joyous and wonderful holiday season!
SHIPPING & DELIVERY
SHIPPING INFORMATION
Processing can take 1 to 2 business days, and then one of our delivery partners will get the item to you. You’ll get a shipment notification email with a tracking number once your parcel leaves us.
NEW ZEALAND
Orders under $80: $7.99 Postage Fee
Orders over $80: Free delivery
NZ Post: Overnight - 3 Working Days
AUSTRALIA
Orders Under $50:
Aus Post Standard : $9.99 Postage Fee
DHL Express (1-2 Days) : $29.95 Postage Fee
Orders $50+
Aus Post Standard: Free
Orders $200+
DHL Express (1-2 Days) : Free
I HAVEN'T GOT A TRACKING NUMBER?
Your tracking number may be delayed 1 - 2 days from the time that your parcel leaves us. If your tracking number isn’t updating or working at all after that time period, feel free to email us at contact@tidalhair.com
THEFT / STOLEN POLICY
If a customer's parcel is lost or stolen once the courier company has successfully delivered it, Tidal Hair does not cover the cost of the stolen / lost items.