SHIPPING & DELIVERY
Processing can take 1 to 2 business days, and then one of our delivery partners will get the item to you. You’ll get a shipment notification email with a tracking number once your parcel leaves us.
Orders under $80: $7.99 Postage Fee
Orders over $80: Free delivery
NZ Post: Overnight - 3 Working Days
Orders Under $50:
Aus Post Standard : $9.99 Postage Fee
DHL Express (1-2 Days) : $29.95 Postage Fee
Aus Post Standard: Free
DHL Express (1-2 Days) : Free
I HAVEN'T GOT A TRACKING NUMBER?
Your tracking number may be delayed 1 - 2 days from the time that your parcel leaves us. If your tracking number isn’t updating or working at all after that time period, feel free to email us at email@example.com
THEFT / STOLEN POLICY
If a customer's parcel is lost or stolen once the courier company has successfully delivered it, Tidal Hair does not cover the cost of the stolen / lost items.